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How to Sell Through Email

How to Sell Through Email
Email Marketing Techniques Email marketing has become one of the powerful sources of product promotion eventually generating more leads. Targeted emails can do wonders with regard to such lead generation and conversion. This article from Aweber precisely pin points the 200% user engagement that email marketing creates and the benefits that come along with it. The more the subscribers, the more the reach; its as simple as that. Bloggers, Product Promoters, Service Providers, Educational Institutions, Matrimonial sites and many more businesses along the vertical are beneficiaries of email promotions who are happily reaping the rewards. “How to go about it”, is the crucial question lingering in the minds of digital marketers and this session will definitely be helpful in finding the way out to increase sales conversions. Visit businessguru.aweber.com to grow your sales through email marketing. Let Your Subject Line be Catchy: Subject lines are crucial because they are the very first thing people see in their inbox. If it doesn’t intrigue them, it could also be the last thing they see of that email. Stat: “64% of people say they open an email because of the subject line.” More people open and engage with the newsletter when they know what would be covered. The insight provided by the title allow people to determine if it would be worth reading. When people knew ahead of time that they would be interested in what the email had to say, they engaged more with the content as well. Stat: “Personalized subject lines are 22.2% more likely to be opened.” The more direct subject lines were the clear winners. Though the creative subjects could be intriguing in the inbox, if people weren’t sure what they were going to gain from opening it, they were less likely to do so. Stat: “Subject lines fewer than 10 characters long had an open rate of 58%.” Some variables to consider: Length (does shorter or longer work better for your audience?) Personalization (including their name or other details in the title?) Use of Numbers (are they better spelled out or as numerals?) Question Marks and other icons (Eye catching or annoying?) Humor (Do people respond well to jokes or do they prefer a straightforward approach?) Scarcity tactics (Do people act on urgency?) As always, even if you think you know what your subscribers like best – it’s worth the test. For B2B companies, subject lines that contained “money,” “revenue,” and “profit” performed the best. What to avoid: In short, the spam filter. A few things to steer clear of: CAPS LOCK IN YOUR SUBJECT LINE Lots of punctuation!!!!!! Spammy words such as free, winner, or profits Any combination of these things Though these tactics might catch someone’s eye in their inbox, if they’re coupled with other spam concerns, they’ll be caught in the spam filter first. Stat: “7 in 10 people say they made use of a coupon or discount from a marketing email in the prior week.” What to do instead: Convince your reader, through the subject line, that your content is worth their time and won’t take up too much of it. According to Copyblogger, there are a few key things that accomplish this: “How to” headlines Headlines with numbers, indicating a list Simple, direct statements Headlines that sound like news, not an ad The use of “you” Stat: “72% of B2B buyers are most likely to share useful content via email.” Some Very Interesting Facts: Emails that include social sharing buttons have a 158% higher clickthrough rate. Women click 10% more often than men on mobile emails. Monday emails had the highest revenue per email. Email marketing spend grows 10% year over year. 40% of...
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How to Deliver Great Customer Service?

How to Deliver Great Customer Service?
“Customers may forget what you said but they’ll never forget how you made them feel. “ Customer Service is the emerging battlefield where small businesses need to score. And if they manage to do well here, then their brands can get automatically differentiated. The existing customers can function as the brand advocates, socially endorsing the business on all channels. Customers today demand to engage with both small and big brands on a 1-to-1 basis. They expect the brands to remember their names and details on second interaction onwards. CRM – The Importance of #Customer Relationship Management The depicted infographic here clearly chalks out what needs to be done when it comes to resolving customer issues by delivering a smooth and seamless experience through various channels. Customer Relationship #Management is the central point of this infographic developed in tandem with TalkDesk covering the importance of Customer Service across all communication channels, and how to make sure every customer is treated like a VIP. Infographic Courtesy : Kaylee White Ghergich & Co. Created by httpfs://talkdesk.com Social Media and #User Experience Social Media has its own role to play when it comes to “USER EXPERIENCE”- Convince and Convert suggests that 42% of customers develop two minds about a brand if they do not get a social reply from it within 1 hour. So it becomes essential for all businesses to have the capability to get back to the customers promptly on social media. Customers want effortless engagement Successful companies recognize that the race from good to great customer experiences is on and that consumers just want effortless engagement. Customer service teams must now use data from social media platforms, mobile apps, loyalty programs and a host of other sources to tailor experiences to their customers. The goal is to gain a competitive edge and that means creating an emotional, therefore memorable experience for your customers. Poor customer service has an impact on the bottom line and profit margins. Good customer service can be the greatest sales asset a retailer can have, encouraging loyalty and word-of-mouth recommendations. But bad customer service cannot only see a particular sale lost in an instant, but long-term irreparable damage done to the brand. Secure Your Place in the Market Through Great Customer Service Firstly, marketplaces are competitive. There are numerous sellers, sometimes selling fairly similar products. One point of differentiation is price, but another is certainly customer service. There is great cache to being listed as one of the number one sellers on a marketplace. Customers see you first, and you rank highly in searches. One of the ways to reach this status is via customer service, so sellers really go the extra mile to ensure customer service is as good as it possibly can...
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