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How to Develop Interpersonal Skills

This discussion is centred around an article from WIKIHOW.COM  and an infographic from AMERICAN EXPRESS.COM both talking about “Inter Personal Skill Development at workplace via Clear Communication and Body Language.” Inter personal relationship between personnel in workplace has become a serious issue of debate and most of the organizations spend maximum effort and money to make organizational atmosphere bearable devoid of tension and heat.

Interpersonal skill development and communication

The wikihow article places four important points before us  to be considered:

  1. Building strong relationships
  2. Demonstrating ethical behavior
  3. Communicating clearly and
  4. Working effectively in teams.

As Beatrice Vincent rightly puts it “The people with whom you work reflect your own attitude. If you are suspicious, unfriendly and condescending, you will find these unlovely traits echoed all about you. But if you are on your best behavior, you will bring out the best in the persons with whom you are going to spend most of your working hours.”

Conflict is the in-thing to be resolved in a work place which is achieved only through motivating the work-force to accomplish some common objectives, that is, the objectives of the organization.

This infographic stresses the importance of body language like gestures, eye contact, eye rolling, dressing etc. which openly reveals your inner thinking. Explicitly revealing your frutration or unpleasantness over something or someone  is definitely not going to help you in getting along with other employees. 

If your mannerisms do not reflect your self-control, you are in big trouble. Being open and honest may be contextual  but being open and rude becomes subjective.

The most basic of all human needs is the need to understand and be understood. According to Stephen Covey “The Inside-Out approach to personal and interpersonal effectiveness means to start first with self; even more fundamentally, to start with the most inside part of self — with your paradigms, your character, and your motives. The inside-out approach says that private victories precede public victories, that making and keeping promises to ourselves recedes making and keeping promises to others. It says it is futile to put personality ahead of character, to try to improve relationships with others before improving ourselves.

So, first understand where you really stand in terms of your EQ or EI (Emotional Intelligence) the vital quality that decides the kind of inter personal relationship you are going to enjoy with your colleagues. Be emphathetic and open minded and never jump to any conclusions.

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