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How to Develop Interpersonal Skills

How to Develop Interpersonal Skills
This discussion is centred around an article from WIKIHOW.COM and an infographic from AMERICAN EXPRESS.COM both talking about “Inter Personal Skill Development at workplace via Clear Communication and Body Language.” Inter personal relationship between personnel in workplace has become a serious issue of debate and most of the organizations spend maximum effort and money to make organizational atmosphere bearable devoid of tension and heat. The wikihow article places four important points before us  to be considered: Building strong relationships Demonstrating ethical behavior Communicating clearly and Working effectively in teams. As Beatrice Vincent rightly puts it “The people with whom you work reflect your own attitude. If you are suspicious, unfriendly and condescending, you will find these unlovely traits echoed all about you. But if you are on your best behavior, you will bring out the best in the persons with whom you are going to spend most of your working hours.” Conflict is the in-thing to be resolved in a work place which is achieved only through motivating the work-force to accomplish some common objectives, that is, the objectives of the organization. How to Develop Interpersonal Skills This infographic stresses the importance of body language like gestures, eye contact, eye rolling, dressing etc. which openly reveals your inner thinking. Explicitly revealing your frutration or unpleasantness over something or someone  is definitely not going to help you in getting along with other employees. If your mannerisms do not reflect your self-control, you are in big trouble. Being open and honest may be contextual  but being open and rude becomes subjective. 6 Body Language Mistakes to Avoid The most basic of all human needs is the need to understand and be understood. According to Stephen Covey “The Inside-Out approach to personal and interpersonal effectiveness means to start first with self; even more fundamentally, to start with the most inside part of self — with your paradigms, your character, and your motives. The inside-out approach says that private victories precede public victories, that making and keeping promises to ourselves recedes making and keeping promises to others. It says it is futile to put personality ahead of character, to try to improve relationships with others before improving ourselves. So, first understand where you really stand in terms of your EQ or EI (Emotional Intelligence) the vital quality that decides the kind of inter personal relationship you are going to enjoy with your colleagues. Be emphathetic and open minded and never jump to any...
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How to Use Emotional Intelligence at Work

How to Use Emotional Intelligence at Work
Emotional Intelligence at Work  Answer these simple questions and please don’t think way too extensively. Simple thinking will do… 1. How do you put a giraffe into a refrigerator? The correct answer is: Open the refrigerator put in the giraffe and close the door. This question tests whether you tend to do simple things in an overly complicated way.  2. How do you put an elephant into a refrigerator? The wrong answer is: Open the refrigerator put in the elephant and close the door. The correct answer is: Open the refrigerator, take out the giraffe, put in the elephant and close the door. This tests your ability to think through the repercussions of your actions. 3. The Lion King is hosting an animal conference; all the animals attend except one. Which animal does not attend? The correct answer is: The Elephant. The Elephant is in the refrigerator. This tests your memory. OK, even if you did not answer the first three questions, correctly, you still have one more opportunity to show your abilities. 4. There is a broad, deep river you must cross. But it is inhabited by hungry crocodiles. How do you manage it? The correct answer is: You swim across. All the Crocodiles are attending the Animal Meeting! This tests whether you learn quickly from your mistakes. This EXERCISE is cited just to show that logic or reasoning is an important element in management; at workplace or home. Just that you have to prune your memory to enhance your parallel thinking. In general parallel thinking is a further development of the well-known lateral thinking processes, focusing even more on probabilities—looking for what can be rather than for what is. EQ or EI When we talk about IQ or Intelligence Quotient, another entity which is indispensable to the smooth running of your business comes into the picture. Yes, I’m talking about Emotional Quotient or EQ, also called as Emotional Intelligence or EI. The concept of emotional intelligence is a blanket term that covers a broad collection of individual skills and dispositions, usually referred to as soft skills or inter and intra-personal skills. One must be adept at handling situations which warrant application of EI and at the same time strong in his/her basic IQ. EMOTIONAL INTELLIGENCE AND INTER-PERSONAL RELATIONSHIP Be Mindful of Others’ emotions: Emotional intelligence can be defined as the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately and to use emotional information to guide thinking and behavior. Emotional intelligence involves being MINDFUL of emotions and how they can affect and interact with traditional intelligence (e.g., impair or enhance judgment, etc.). One must also be able to develop and maintain healthy interpersonal relationships apart from being intelligent. It involves a lot of psychology which is in-built in our mechanism and heightened by our exposure to various work situations and challenges. An examination of more than 300 top-level executives from fifteen global companies showed that six emotional competencies distinguished stars from the average. Influence Team leadership Organizational Awareness Self-confidence Achievement Drive  and Leadership Using Emotional Intelligence on the Job Emotional awareness is being in touch with the feelings of others. Well, if you say that “Emotions don’t go well with Logic”, and “Emotions can’t be mixed with Business”, I’d like to remind you “A controlled mind and cheerful spirit” are crucial when it comes to employee engagement and sustaining their morale. Even though your employees are well trained and technically experts in their own area, it takes that extra something for them to work whole-heartedly for their principals. They have to identify themselves with the organization and its objectives,...
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Human Behavior

Human Behavior
Human Behavior- A Psychodynamic Approach In any organization, utmost importance is given to human resource management. Handling or manipulating other resources like physical, financial or production is at your discretion. When it comes to managing your employees, there you go! You start feeling the pinch. Man is like a “live wire” and if you don’t possess the mastery to understand and utilize the power behind his psyche, then you are at a loss and you are not capable of what is called “the wizard touch”. Maintaining the Employee Morale: The main problem with your subordinates or even with yourself might be boosting up of morale. Always keeping yourself in a cheerful proposition will take you to greater heights, as it helps you to achieve your goals faster. Human strength lies in self belief which is his reserved store of strength, the one which he never utilizes or not allowed to utilize to the fullest extent possible. A bureaucratic or autocratic manager should understand the fact that when human mind is given a chance to explore with full freedom instead of following orders it comes out with the greatest ideas; which may prove fruitful to your organization in a big way. Make Your Work-force Dynamic: If a person wants to become successful in a business venture, he should possess the fire of unfailing enthusiasm and the nerve to face the adversities that come in his way. Life is a game and so is business. You can play the game fearlessly when you are backed up by like minded individuals who will carry on your fire to the next level. So it is important on your part to prepare your subordinates to adapt to the different dimensions of the business atmosphere and make them more dynamic. Human mind has the power to grasp things faster than what we assume it to be. Even average performers can be transformed into star performers when, The work itself is appealing, yielding and useful The work has scope for independent activities The Work defines goals or targets The social atmosphere created by the manager is warm Innovative ideas are welcome Empathy on part of the manager The Power of Relaxation: Another important aspect for the betterment of human psyche is relaxation. A relaxed mind can achieve things hundred times better. People who are always on the run have the feeling that they have not accomplished much. If you keenly observe, only 8 hours of productive work is done every day. In order to accomplish whatever you have in your agenda, you definitely need to relax and plan. The art of resting the mind and the power to dismiss all worries and exhaustion is probably the winning formula. The employer who secures the goodwill of his employees can accomplish more with less effort and exhaustion. Try to bring out the creativity of your subordinates to make the climate of your firm cordial and the attitude...
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Self Motivation

Self Motivation
Self Motivation-Key to Managerial Success What is Self Motivation : Ability to do what needs to be done without external influence. How does your company become successful? Just because you have cutting edge technology! Surplus capital! Excellent Infrastructure! Reliable Workforce! Definitely not. A COMPETENT VALUE-DRIVEN CORPORATE MANAGER would make all the difference. Even his very presence would make the atmosphere ELECTRIC. Only some are gifted or bestowed with top managerial qualities. How! Is it an innate quality or imbibed! It is a topic worth the discussion, because it proves to be the liveliest element in the management process. Well, when top management decides to recruit a good manger, what are the qualities they would be in favor of? Think about it, we even expect a house maid to be sincere, on time and loyal to us. When it comes to corporate dealings, the first and foremost quality desired will be “BEARING HUGE RESPONSIBILITY“. Accountability, transparency and control towards the day to day affairs of the company follow suit. Robot Check Sorry, we just need to make sure you’re not a robot. For best results, please make sure your browser is accepting cookies. These managers who are also leaders serve as a ROLE MODEL for all the other employees SET STANDARDS FOR PERFORMANCE Motivate their employees Set a Brand Image for the company Be a GOOD LIAISON Problem solver Counselor and make the company special. Strategic Direction: When we talk about value, we talk about the influence that the value has on the STRATEGIC DIRECTION OF THE FIRM, which involves shaping up the character and image of the firm. A good manager EVOLVES OVER A PERIOD OF TIME. While considering the HEAVY TURN OVER TREND that has set in lately in the corporate environment, it becomes important for the top management to pick their HR lot carefully. How do you empower your trusted persons is a question that every Boss has to ask himself to retain the best talent. Good Managers stick to the firm and they contribute to the GROWTH OF THE FIRM. Training plays, of course a major part in the DEVELOPMENT OF MANAGERS but I feel that ONLY THE PERSON WHO MAKES THE BEST USE OF HIS SUBCONSCIOUS INNER DRIVE, REACHES THE TOP. Loyalty is an outdated term in this modern world and the minimum you could expect is SINCERITY. Self motivated managers easily regulate the environment and makes the climate cordial. He has to don many roles, A BRIDGE BETWEEN TOP MANAGEMENT AND EMPLOYEES MANAGE THE INTEREST(OF BOTH THE FINANCIAL INSTITUTIONS AND EMPLOYEES) FORMULATING MARKET STRATEGIES SHOULD BE A TECH-SAVVY A MAN OF EMPATHY A MAN OF BRILLIANT INTUITIONS(ESPECIALLY WHEN IT CONCERNS STOCK MARKET) EVER LEARNING VERSATILE and much more. Practice makes a man perfect is the saying. It suits the corporate business world too, provided the man is intelligent, capable and smart in taking decisions. Always a thinking person, an efficient manager would be on the look out for opportunities and resources that could benefit the firm. Every one of you who aspires to catch up with top positions in the business world must do a “THOROUGH SELF ANALYSIS” as to how agreeable you are in the likert scale of the...
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Emotional Intelligence

Emotional Intelligence
Emotional Intelligence for Effective Inter Personal Relationships What is Emotional Intelligence : an ability or capacity to perceive, assess, and manage the emotions of one’s self, and of others. Role of Emotions: Emotions play a critical role in organizations where there is a need for people to work in groups or teams. A leader who is strong in mind and thoughtful can perceive, observe and direct the emotions of the team members through proper channels. Such a leader is said to be “emotionally intelligent”. No! It is not about intelligence quotient but emotional intelligence. Empathy is the ultimate quality expected in leaders and managers rather than being rated high in the IQ scale.The capacity to perceive, scrutinize and manage one’s own emotions and that of others is one major factor of advantage in the concept of emotional intelligence. An emotionally intelligent person can institutionalize and manage change as well as make powerful decisions. Grooming of Human Mind and Skills: Human resource management throws up a real challenge to corporate organizations, where human minds and skills have to be groomed for the purpose of transcending their performance to remarkable levels in order to satisfy the production requirements. This is possible only when an organization has a leader who can draft and amalgamate the process of relationship management and skill development without a glitch for the benefit of the organization . Transformational leadership with constructive attitude and open approach is well appreciated and accepted by the worker force. What are the distinct features of emotional intelligence? High perception Being insightful Sensitive to the needs and requirements of the employees Self-control Self-awareness Open communication Empathy Change management skills Effective decision making Ever sanguine Instrumental in developing interpersonal skills Breaks the conventional rules Aggressive and daring in his approach Socially popular and easily gain acceptance Motivation driver The rational quotient behind emotional intelligence helps people to think and act smart even during nerve-racking situations.Emotional intelligence helps people to think and act in a logical manner in stressful situations that can divert their energy into positive thinking. A leader with high emotional intelligence can work efficiently with his team members. The spirit of exuberance from the leader acts as a positive signal and takes the pressure off the employees’ mind. It is this ability to identify and understand the emotions of people working under him makes him a comrade rather than a commando. Why EI is Necessary? Emotional intelligence is necessary for top level executives at management level to stand out and succeed. An ordinary employee who does mundane job everyday is expected to be technically sound and well-trained. The same criterion can never be applied to a manager or a chief executive who is bound to manage both formal and informal teams working under the same roof. Only persons who are emotionally sound can uphold the proceedings with dynamism and verve. By motivating human personnel you can get things done in a smooth manner: Give them a fresh start to prove themselves in case if they fail at the first attempt Anger management of self/others Channelize the emotions of self/others and create positive vibes Perceive the problems from various angles to get a complete picture Understanding the root of the problem Treating work as fun Thinking out of the box – parallel thinking and creative thinking must be encouraged amongst the employee group. People with high emotional intelligence are the ones needed in business community as big corporate organizations always find it difficult to manage human resource. The management has to devise a system that takes into account the intricacies of human mind and assigning right people to handle the perplexities....
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