The very conception of Human resource management has changed tremendously in the recent past as it has taken a new form and shape that embraces each and every activity of the organization, as every action requires human intervention.
Human resource has become the most important of all the resources from the point, where it was merely one of the many resources.
What has caused this great transformation?
What has made firms recognise that manpower is the most important of all resources to the extent of including human resource in their accounting as assets!
Evolution of HRM:
A thorough analysis of the evolution of human resource management clearly indicates the exceptional quality of manpower, especially managers to tackle the very many challenges that come on their way.
A manager who was merely a reporter to the top level management has now become indispensable. The laborers whether skilled or unskilled cannot be treated the way they were treated earlier, as the introduction of many labor laws support their cause.
The legal framework guides the organization in terms of pay scale, bonus and increments and supports the workers in their welfare, security and safety.
Globalization, Privatization and Liberalization:
With the initiation of globalization, privatization and liberalization the firms are exposed to more competition and the managers have to put their think tanks to the best use in order to sustain and succeed in the market.
People from various background work together in a multinational firm; their language, dress code, food habits, style of working and adaptability are quite different from one another.
A human resource manager must go for a “culture” that is unique to the organization. He has to be proactive in order to safeguard the employees from a “culture shock”, by training them sufficiently before induction.
Management of human resources by itself is complex and it needs people with special skills. The unpredictable nature of human behavior makes the job more difficult.
In the task of managing the emotions and behavior of his employees, a manager must not lose his composure at any point of time for which he has to be a balanced personality.
How many of us are gifted with a balanced state of mind and especially in a crisis situation many of us scream our lungs out and blame others for our own faults.
Motivating the employees to do the job and steer them in the right direction is a Himalayan task for most of the managers. For this they have to adopt a participative style of leadership that will make the employee come closer to them in terms of trust and openness and also it enhances the productivity by improving the efficiency.
Now a days employees are more educated and informative, so you cannot take them for granted. They are aware of their rights and privileges regarding their jobs and work environment and managers need to handle them very cautiously and intelligently when it comes to satisfying their needs, sentiments and attitude.
Handling a large number of employees, allotment of employees to shifts, managing the turnover and keeping the morale high are some of the challenges that the management has to face up to.
Achieving the Desired Results:
The biggest challenge of any modern manager would be to show results by managing his team. Achieving targets in the specified time is a herculean task; also making people working for the firm realize and understand that unless and until their products and services are of international standards and customer satisfying, they need to vacate their places and more competent employees would occupy their desks.
Sustainable competitive advantage:
Sustainable competitive advantage is any organization’s dream which is possible only through empowered employees of that particular organization. They should be self motivated, self driven and share the vision of the company. Monetary aspect should always be well handled and governed by the human resource department as it functions as a bridge between the top level management and the dependent employees. Pay them well and you need not extract work, the commitment will be voluntary.
Career advancement programmes, pay, promotions, job satisfaction, treatment of women in par with men, positive attitude, unique culture, empowering the employees, high morale, quality, managing the government policies, adjusting your Hr policies in accordance to the changing economic, social and political scenario are some of the prerequisites for an able human resource management.