Employee Training – Train Your #Employees to Tone up their Spirit What is Training & Development: process to obtain or transfer #knowledge, #skills and abilities needed to carry out a specific activity or task. Human Resource training is not at all a complex process; with the right kind of supervisors, who impart training and their subordinates being enthusiastic about learning, it seems to be quite an easy job. But, some firms fail to achieve the desired productivity, in spite of good training programmes and availability of efficient workers. The biggest problem being, the failure to impart relevant training, by identifying and analyzing the training needs which too often is not the case. To be successful, firms have to adopt a systematic approach to training process. Training fills the gap between what someone can do and what he should be able to do. The first aim of training is to ensure that, as quickly as possible people can reach an acceptance level in their jobs. Training then builds on this foundation by enhancing skills and knowledge as required to improve performance in the present job or to develop potential for the future. Steps involved in systematic approach of training: 1) Identifying and analyzing training needs: Training should always fall in line with the #objectives of the organization to be achieved and it should be relevant to the context. Running training programmes just for the sake of running it, without defining the purpose, or sending the trainees for a workshop that has nothing to do with what the trainees really need to learn -all these are inappropriate methods of training and it makes the trainees lose their focus and direction. Another problem you will meet in the off-the job training is that, transferring the knowledge to action in the work place. If the objectives are not specified and appraised properly to the trainees, they will not be able to satisfy your expectations. So, a thorough analysis of what people need to know as trainees at different functional levels proves useful in saving much time and labor of the firm. 2) Job analysis-a basis for identification of training needs: The basis for training starts from job analysis, where the organization has to be quite prudent about its specifications and expectations well defined. The indicated specifications may be about, Knowledge -what the worker needs to know in terms of professional, technical, technological, commercial aspects. Skills-Manual, intellectual, perceptual, analytical or social which depends on the nature of the job. A top level employee needs to possess more analytical skills backed up by rational thinking, whereas a lower level employee is only expected to deliver his technical skills properly. Attitudes: The disposition to behave or to perform in accordance with the requirement of the work. This is one of the most important aspects that is neglected by most of the organizations by sheer oversight. If a customer is not properly received in a boutique shop or a restaurant, think what will be the response and reaction of the customer? If a worker does not pay due respect to his superior or boss, what are the chances of his career advancement? Whether it is a production environment or a market environment, firms must teach the trainees to conform to the guidelines regarding #attitude. 3) Prepare your training plans based on the objectives: Decide on the content of the course, as established by job and task analysis and information from performance appraisals. Decide on the training techniques, which may be, Job instruction On-the -job training Coaching Lecturing Computer based training Action learning Interactive video etc., which are a combination of on- the job and off-the job training...

Executive Development – Options are Wide Open Who is an Executive: A person or group having administrative or managerial authority in an organization. While “executive” and “manager” and “leader” are often used interchangeably, “executive” is commonly used to signify the top 5% to 10% of the organization. Executive Development : aimed at developing the skills and competencies of those that (will) have executive positions in organisation. Capabilities of a Good Manager: A good manager can make an organization grow, survive and shine amidst tough competition, if he is bestowed with corporate competencies such as perseverance, capacity to put in hard work, sense of loyalty and responsibility, all of which may be inherited or acquired qualities. Loyalty stems from internalized morality that may be a result of his value system. Executive success is what the organizations should aim for, and firms should try to figure out the fundamental components that make up the success formula or equation. Road to Self-Development: In less developed countries, employees are more than satisfied if they are provided with a job that offers safety and security. Their thinking is restricted to mere physical and biological comforts and does not go beyond that point, where self development and self-actualization come into the picture. In developed countries, the situation is quite different, where the workers aim for empowerment and look for reasons that motivate them to do a job. Money also has its due role to play, and people whose wages are very meager cannot be expected to aim for empowerment, where their single motive is mere survival. Abraham Maslow’s Point of View: Abraham Maslow puts forward the hierarchical needs theory, arguing that, there are five levels of needs for people in general, right from physiological needs at the bottom of the pyramid and need for self actualization at the top, and safety, security and esteem needs coming in between. He points out that, once a need is satisfied, it ceases to be a motivator. This is so evident in our day to day lives, where wants and needs never cease to exist and once a want is satisfied, human mind wanders to catch hold of another. So, organizations should understand and analyze, what factors best motivate their employees, particularly their managers (who might serve as a source of inspiration to their subordinates).It should be remembered that non-availability of jobs leads to dissatisfaction whereas availability of jobs need not motivate employees. Some factors which have been proven to be real motivators are as following: Recognition Opportunities for self development Additional responsibilities(lateral expansion) Timely rewards(in terms of money and appreciation) Security Inculcating a sense of belongingness Conducive corporate atmosphere Corporate culture Good human relations Economic burden makes people less enthusiastic and anxious in developing countries and this hinders them from delivering to their fullest potential. Also the bureaucratic approach followed by conservative firms, autocratic leadership style and lack of supportive atmosphere make people work like automatons devoid of creativity. Such firms may show good results in terms of productivity initially, but in due course has to pay the price, in terms of absenteeism, high attrition rates and less efficiency. It has been proven that job satisfaction is directly proportional to efficiency. When people find a job tedious and monotonous, they tend to lose interest, which will be evident from their lack lustrous performance. Performance management has its bearing on executive success and by providing with ample scope for career advancement and autonomy; managers prove their mettle even within limited scope of resources. Acceleration of executive change implies the development of the executive mind for performing managerial activities in a better way. Note : A survey of CEOs in Fortune 500 enterprises indicated that executives spend little time with their...

Personnel or Human Resource Management: is the strategic approach to the management of an organization’s most valued assets – the people. Human resource is always in great demand as competent or skilled labor is in short supply. It is important to remember that no one is born with the value of excellence, as the acquisition is gradual in nature and only possible through proper training and one’s own cognitive perception. It is not that people have to belong to the elite group to make their mark in the respective fields. The best leaders and managers often are ordinary people creating amazing results and astounding success. Try some of these golden etiquettes for achieving excellence in the management of human resource: Clear objectives have to be set with the consensus of the employees Recognize the progress Confront problems Manage with flexibility Understand the value of quality Manage time for better results Enhance decision-making skills by delegating authority Master stress Motivate people Think like a winner Pursue a participative style of leadership To achieve the goals of the organization, the HR department will have to reorient itself on the following lines. It is very important that ‘Right people are chosen for the Right job’. During the induction stage, employee attitudes must be shaped in harmony with the culture of the organization. Dynamic training system should be introduced which is supposed to be a continuous process rather than a sporadic exercise. Quality of Work Life: Organization should ensure satisfactory quality of work life in order to minimize the sense of alienation, found in the workplace. It should contribute to an atmosphere to improve self-discipline, self-motivation and self realization for the purpose of production optimization in terms of both quantity and quality. The presence of a fair performance appraisal system will facilitate the growth prospects of employees in terms of career advancement and development. Fair Compensation: Institutions must work out a fair compensation package for all categories of workmen so that they may be able to receive the living wages instead of subsistence-level wages. The accent should be on production and productivity, without any compromise. Opportunities are aplenty, particularly for experienced personnel as the industries offer wide job prospects for the prospective candidates. Now-a-days job hopping is rampant which is a serious issue to be managed. A number of organizations offer bonus in the form of stock that interjects a feeling of oneness, which ensures alignment of interest between employees and the management. Favored position in terms of enhanced performance from the work force is possible only if the management comes down to embrace and lend their ears to certain rational demands form the other end. Security of Employment Increased wages Employee ownership Participation and employment Internal promotions Information sharing Incentives etc., The personnel function can 1) Attract attention to indicate the importance attached to management’s process and the various policies, practices and systems that support the process. 2) Provide necessary information and expertise on best practices in rival companies to benchmark the process and provide with analytical support for diagnosing and recounting solutions to problems arising in the employee management relation. 3) Engage in business decisions and accelerate change that is consistent with the underlying values of the company. Note: The laws and matters relating to wages and bonus come under the purview of the Ministry of Labor and Employment. The Minimum Wages Bill was passed by the Indian Dominion Legislature and came into force on 15th March,...

Spirituality and Management The purpose of correlating spirituality and management might present a weird picture to some. Research of the old Hindu scriptures, epics and Vedas disclose the secrets of management etiquettes coated with spiritual sugar which serves as a road map for us to cherish and follow. As an ardent follower of the BHAGAVAT GITA, THE UNIVERSAL BOOK OF SPIRITUAL SCIENCE, it was really amazing for me to know that the core principles of management have already been defined and dealt with that were formulated at a later date by MANAGEMENT GURUS like PETER DRUCKER, HENRY FAYOL, C. K. PRAHALAD and the like.   I would like to present four qualities that struck me while I was comparing and contemplating. PERCEPTION AND UNDERSTANDING THE INNER SELF SELF MOTIVATION AND SELF TRANSCENDENCE DUTIES AND RESPONSIBILITIES LEADERSHIP   The Leader and the Manager: The LEADER IS BEING FOLLOWED willingly, but a manager has to command individuals in order to adhere to his instructions. So, being a good leader starts from soul searching or understanding the nature of one’s inner self. SELF CONCEPTION gives a different dimension to approach problems. Spiritual experiences induce clarity in thinking that leads to ethical decision making. The spiritual experiences of Arjuna, one of the PANCHA PANDAVAS with LORD KRISHNA made him stronger (at will) and sharper (right perception).     Decision Making: “I am the strength of those who are devoid of personal desire and attachment. O Arjuna, I am the legitimate desire in those, who are not opposed to righteousness, “says Lord Sri Krishna. At the war front, Arjuna the GREAT WARRIOR is not sure whether to fight against his own kith and kin. The inspiring words of Krishna motivated him to come out from the state of INERTIA and enter RIGHTEOUS ACTION. It is a testimony of what philosophers call the transcendence from alienation to self confidence to reach ethical decision making.   One can never forego his duty or responsibility, be it his personal life or in the management arena. EFFECTIVENESS IS DOING THE RIGHT THINGS EFFICIENCY IS DOING THINGS RIGHT Management Lessons from Mahabharata from Parth Acharya   Forming a VISION, planning the right Strategies, pooling the resources, hiring right people for the right job, setting goals and objectives, reviewing by MANAGEMENT BY OBJECTIVES, MANAGEMENT BY EXCEPTION, rewards and recognition, all have been dealt with a masterly excellence in MAHABARATHA which talks about the GURUKSHETRA WAR between the PANDAVAS and KAURAVAS or to simply put it, between THE GOOD AND THE EVIL. “The Supreme Lord is situated in everyone’s heart, O Arjuna, and is directing the wanderings of all living entities, who are seated as on a machine, made of the material energy.”Mind can make you LIBERATED OR BONDED that depends upon your WILL to master it or be a slave. Controlling your mind in turn controls your actions and thought process that leads to well augured efforts that proves fruitful to the human race. Leaders are born and not made goes the saying. But if you are able to be THE MASTER OF YOUR MIND, you are a leader made.   Management Lessons from THE BHAGAVAT GITA   Applicable to both western and Indian school of management, THE BHAGAVAT GITA deals with problems at the GRASS ROOT LEVEL relating to THE HUMAN PSYCHE. Management lessons from Bhagvad gita from singhm91 It enlightens us on all managerial techniques, goading us towards a serene atmosphere and state of affairs in place of the conflicts, stress, and lack of co-ordination, common in most of the enterprises world wide. “Do your duty perfectly, and the results will follow suit”, is the crux of GITA. How many of us...

A Purview on Line and Staff Relationship How To Make Line And Staff Work Effectively: Line people “TELL” but staff people “SELL”: The functions of line and staff often overlap and it is the responsibility of line authorities to make decisions and act upon them while staff must assist and counsel them. If the role playing is perfect all the other elements fall into place. Making Line listen to Staff: The line men must be made to understand that the company employs staff experts to assist and advice and it is not fair to undermine them. Keep the Staff informed: It is a must to keep the staff members abreast of the vital matters in order to make correct decisions.     Requiring Completed Staff work: 1. Presentation of a clear recommendation based upon full consideration of a problem 2. Clearance with persons affected 3. Suggestion about avoiding difficulties involved 4. Preparation of paper work-letters, directions, job descriptions and specifications are the functions that should be carried out by the staff members on time in order to facilitate the line managers to accept or reject a proposal. Making Staff work as a Way of Life: The duty of staff is not to take credit but downgrade their own contributions. This results in EGO SATISFACTION and also a drive to improve the performance levels. Careless Application of the Staff Device: The staff should not take authority in their own hands though they may be anxious to know about the implementation of their suggestions.   How to Influence Without Authority Advantages Of Staff:  a) The staff specialists save much time by gathering, analyzing and interpreting the data while line managers are busy at work.  b) Complex problems of line men require advice of staff men.  c) Staff advice is necessary for technical, political, legal and social decisions. Limitations Of Staff: a) Thinking in Vacuum: Sometimes highly impractical solutions are suggested by the staff men due to lack of experience in implementation. b) Lack of Staff Responsibility: They can easily blame the line manager for the failure of a project since they are not accountable for the end results c) Danger of Undermining the Line Authority: When the top management attaches too much importance to the staff fraternity, there is a danger of staff managers looking down on the line managers d) Problem of Unity of Command: Sometimes the lower level employees will be getting instructions from both the line and staff authorities. Have you ever experienced such conflicts with your managers or colleagues? If so, feel free to discuss about the situation and how you tackled it in the comment section...