How to Grade Your Employees on Their Performance Performance appraisal is the process of obtaining, analyzing and recording information about the relative worth of an employee. Organizational Development: Organizational Development denotes an overall and comprehensive development of an organization supported by the entire team of employees working for that organization. A useful technique in the management process that serves as a measure of performance and productivity is “performance evaluation” or performance appraisal. Performance refers to the degree of accomplishment of the task that makes up an individual’s job.     Performance appraisal serves the following purpose: To assess the present levels of employee performance. To understand the future needs in training and development based on the strengths and weaknesses of the employees. To provide feedback on their performance. Serves as a basis for reward allocation, such as, increase in pay scale, promotions and many other decisions like, confirmations, transfer, demotion etc. , Establishes performance standards and offers scope for improvement. Acts as a motivational tool for workers to perform better. Checks and facilitates employees who exhibit poor performance. Also assesses behavioral pattern of the employees. People who work for big corporate companies identify themselves with the objectives of the company and expect feedback, either in the form of a compliment or criticism. Compliments act as morale boosters to perform better and criticism though initially might puncture the ego, induces the potential to perform, to prove oneself. Managers should never be reluctant on their part to appraise subordinates on the job expectations and demands. In an activity as important as managing, there must be no pitfalls to measure performance as accurately as possible.   The Appraisal Process: The next important aspect in the appraisal process would be deciding the content to be appraised. Individual task outcomes where performance is evaluated on the outcomes delivered by the individuals, evaluation of personal characteristics and traits or behavior are done to rate the employees as to where they stand in terms of performance.   Appraisal Techniques: The widely used managerial technique in the appraisal process is evaluating performance against verifiable objectives, which truly makes sense, because the employees would be blind folded if they don’t have the right direction to proceed. Evaluation can be done in a comprehensive, periodic or continuous fashion. It all depends on the nature of work done, company practice and other situational factors. Say, for instance, performance review can be done after the completion of a major project, that makes sense, doesn’t it?   Periodical reviews: Formal reviews can be supplemented and supported with frequent and short informal reviews, for the superior- subordinate relationship to prosper and to keep communication channels open. All said and done, performance review based on verifiable objectives, although gives better vision and clarity, doesn’t allow the manager or subordinate to grow individually. It does not help in personality development, the emphasis ever being focused on accomplishing the operating objectives.   The 360 Degree Apparaisal: The latest approach of performance evaluation is the 360 degree appraisal that well suits the managerial cadre. It provides for performance feedback from the full circle of daily contact, that a manager might have, ranging from customers, peers, subordinates, boss etc. , This also fits into organizations that have introduced teams, employee participation and total quality management...

Coaching and Mentoring are the two strategic pillars of a business organisation without which the employees would be mere robots working without job satisfaction. The Definition. A coach is someone who provides guidance to a client on their goals and helps them reach their full potential. A mentor is someone who shares their knowledge, skills and/or experience, to help another to develop and grow. Objectives of Coaching The main purpose of coaching is to develop the employee as an effective perfomer. It involves the following: 1) Helping him to realise his potential as a manager. 2) Helping him to understand himself – his strengths and his weaknesses. 3) Providing him an opportunity to acquire more insight into his behaviour, and analyse the dynamics of such behaviour. 4) Helping him to have better understanding of the environment. 5) Increasing his personal and inter-personal effectiveness through effective feedback. 6) Encouraging him to set goals for further improvement. 7) Encouraging him to generate alternatives for dealing with his problems and prepare an action plan. 8) Helping him to review in a non-threatening way his progress in achieving various objectives. 9) Providing empathetic atmosphere for sharing and discussing his tensions, conflicts, concerns and problems.  Download this Coaching Goals planner that will help you in measuring the outcome effctively. 👇 Coaching-Goals-PlannerDownload Objectives of Mentoring The main purpose of mentoring is to provide opportunity to young people to share their concerns and get both moral support and guidance for their development. It involves the following : 1) Establishing a relationship of trust 2) Modeling beahviorual norms for the young person 3) Listening to the person’s concerns and problems 4) Helping him to search alternative solutions for the problems 5) Sharing own relevant experiences 6) Responding to his emotional needs, without making him depend on the mentor 7) Developing long-lasting, personal, and informal relationship. Who is your most trusted advisor when it comes to important issues affecting your business? A small stats in percentage. Fellow business owner – 31Business coach – 24Family member – 18Accountant – 8Employee – 6Consultant – 4Friend – 3Lawyer – 2Other – 4 In which areas would a business coach have the most impact for your business? Strategic planning – 31PR / Marketing / Social media – 14Leadership – 11Succession planning – 9Managing change – 8Profitability – 8Productivity – 7Employee relations – 5Other – 7 Five Tips for Coaching Employees Define your role as a coach Create a safe environmentHelp them define and verbalize their answers, directions and actions. 2. Listen to what is said Be curious, Seek to understand“Tell me more….” “What’s happening….” 3. Observe what is heard and seen Focus on just the factsShare what you observe providing a judgement-less summary.“Here is what I heard you say….”“So it sounds like you are or want to….” 4. Validate what is felt -share the emotion and acknowledge it 5. Empower what is possible – Forward the thinking, explore, options showing faith and optimism. If you are like most of us, you are constantly striving for more engaged employees. Engagement not only leads to higher job satisfaction and lower turnover but also increases productivity and revenue. But how do we boost engagement among our teams? The answer is through coaching. 80% of those who have received coaching report positive impact  in areas such as work performance, communication skills, well-being and business management strategies. Download this Achieving Goals Planner to form an idea about effective habits. 👇 Achieving-Goals-PlannerDownload 65% of employees in a strong coaching culture are highly engaged. Organisations with strong coaching cultures report revenues above those of their industry peer group and report higher employee engagement. While more and more organisations are using coaches as a key strategy...