This infographic from workfront is a classic representation of the 9 most despised work perosnalities you may come across as your colleagues or in any work environment.
To deal with rude people, you first have to understand their behavioral pattern in order to make the work place amiable.
How does human behavior influence the work place ?
Before delving into the solutions for handling difficult co-workers , I would like to present a small statistical summary on how does human behavior influence the work place.
Humans are at the heart of a company. Their behavior not only influences its success, but also its failure.
How does one understand them?
Or know that there is a problem?
The avearge employee spends about 15 hours a month criticizing or complaining about their boss.
Studies have found highly engaged employees were 87% less likely to leave their companies than their engaged counter parts.
Highly engaged employees also bring out the most creative ideas than their 3% of the less engaged .
Companies with highly engaged staff report employees taking an average of 7 absence days per year against 14 days in low engagement companies.
About 84% of the managers do not have the know-how of measuring productivity
4 Mantras to Handle Difficult Co-Workers in the Office
Remain calm and disciplined
Understand the opposition’s perspective
Don’t take anything personally
Acquire constant skills to deal with difficult people
How to Deal With Rude People
Don’t lose your cool – Get a hold of your anger first
Confront- only if the person is way out of line
Don’t expect the rude behavior to change any soon – their behavior is such
Use a selective respsonse system – Acknowledge postive responses while ignoring rude commnets.
Ask the person how you can help – Help them release their pent up emotions
Raise your consciousness where you can’t be affected.
Think about the times when you were rude to others.
Opt out of interaction – You don’t have to get involved
Connect with people who can help you
Understand why the person is rude – and then address those issues.
