They say “Approach Each Customer with the Idea of Helping Him or Her to Solve a Problem or Achieve a Goal, Not of Selling a Product or Service.” – Brian Tracy
“You Don’t Need A Big Close As Many Sales Reps Believe. You Risk Losing Your Customer When You Save All the Good Stuff for the End. Keep The Customer Actively Involved Throughout Your Presentation, And Watch Your Results Improve.” – Harvey Mackay
A customer is never fully convinced in the first meeting with the seller. 98% of the sales occur only when the buyer builds a certain amount of trust on the seller. Here are some sales strategies to help seller create better relationship with the buyer…
- “A-B-C. A-Always, B-Be, C-Closing. Always be closing, always be closing.” – Blake (Alec Baldwin), Glengarry Glen Ross
- “The most valuable commodity I know of is information.” – Gordon Gekko (Michael Douglas), Wall Street
- “There is no such thing as a no-sale call. A sale is made on every call you make. Either you sell the client some stock or he sells you a reason he can’t. Either way, a sale is made; the only question is who is gonna close? You or him?” – Jim Young (Ben Affleck), Boiler Room
- “The key to this business is personal relationships.” – Jerry Maguire (Tom Cruise), Jerry Maguire
- “People don’t buy for logical reasons. They buy for emotional reasons.” – Zig Ziglar, author, salesman, and motivational speaker.
- “Don’t sell life insurance. Sell what life insurance can do.” – Ben Feldman, American businessman and one of the most prolific salespeople in world history.
- “Engaging people is about meeting their needs – not yours.” – Tony Robbins, motivational speaker.
- “Success seems to be connected with action. Successful people keep moving. They make mistakes but they don’t quit.” – Conrad Hilton, American hotelier and founder of the Hilton Hotels chain.
- “As marketing converges with customer service and sales, marketing today is more about helping and less about hyping.” – Joel Book, Sales force
- “To build a long-term, successful enterprise, when you don’t close a sale, open a relationship.” – Patricia Fripp, executive speech coach and sales presentation skills trainer.
- “One of the best predictors of ultimate success … isn’t natural talent or even industry expertise, but how you explain your failures and rejections.” – Daniel H. Pink, author of five books about business, work and management.
- “Most people think ‘selling’ is the same as ‘talking’. But the most effective salespeople know that listening is the most important part of their job.” – Roy Bartell, sales expert.
- “90 percent of selling is conviction and 10 percent is persuasion.” – Shiv Khera, author and self-help expert.
- “Nobody likes to be sold to, but everyone likes to buy.” – Dr. Earl Taylor, trainer in leadership, sales and interpersonal and communications skills.
- “Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.” – Zig Ziglar
- “If you’re not taking care of your customer, your competitor will.” – Bob Hooey
- “A satisfied customer is the best business strategy of all.” – Michael Lebouf
- “Don’t persuade, defend or interrupt. Be curious, be conversational, be real. And listen.” – Elizabeth Lesser
- “Don’t let the fear of losing be greater than the excitement of winning.” – Robert Kiyosaki
- “Our greatest weakness lies in giving up. The most certain way to succeed is to try just one more time.” – Thomas Edison
- “Become the person who would attract the results you seek.” – Jim Cathcart
- “The harder the conflict, the more glorious the triumph.” – Thomas Paine
- “Always do your best. What you plant now, you will harvest later.”, Og Mandino
- “Everything you’ve ever wanted is on the other side of fear.” –George Addair
- “You miss 100% of the shots you don’t take.” –Wayne Gretzky
- “It’s not about having the right opportunities. It’s about handling the opportunities right.” –Mark Hunter
- “I design, manufacture, distribute, and sell elevator buttons. I specialize in the fourth floor. And I don’t mean to brag, but I’m such a good salesman that I could sell one of my fourth-floor elevator buttons to the owner of a three-story building.”– Jarod Kintz, Author
- “If we are smart, we make a lot of mistakes.” — Raman Frey, Speaker and Sales Expert
- “[Sales and marketing] have to start talking to each other. They’ve got to stop spilling each other’s beers.” — Ann Handley, MarketingProfs
- “My favorite sales book? Harvey Mackay’s Swim with the Sharks Without Being Eaten Alive. Why?Well, it’s the only sales book I ever read.” — Tristan Bishhop, Senior Director of Social Media Marketing at Informatica Corp.
- “People like to buy things they need from people they like. And somewhere we screwed it all up by making it some kind of crazy thing. It’s simply, ‘What do you need? What are you trying to solve? Do I have it?’ ‘Yes.’ ‘Is it the right price?’ ‘Yes.’ ‘Next.'” — Irreverent Sales Girl, Speaker, Sales Expert
- “If I tell you I want to be a door-to-door salesman, don’t knock it. ” — Jarod Kintz, Author
- “I think the biggest mistake that salespeople make today is that they try to pretend they’re not salespeople.” —Irreverent Sales Girl, Speaker, Sales Expert
- Be a resource.. not a sales pitch.. Unknown
- While you were debating the glass was empty or full… I sold it…Anonymous
- Don’t deliver a product… Deliver an experience.. Zig Zaglar
- Pretend that every single person you meet has a sign around his or her neck that says, ‘Make me feel important.’ Not only will you succeed in sales, you will succeed in life. – Mary Kay Ash
- Everything on your resume was a lie. I like that… Welcome to sales… Anonymous
- Sales go up and down… Service stays forever… Anonymous
- Our customer doesn’t care how much you know until they know how much you care. – Damon Richards
- Top sales people understand that they must learn to feel comfortable doing the uncomfortable.- Tim Sales
- “I attribute my success to this: I never gave or took any excuse.” –Florence Nightengale
- “It ain’t over ’til it’s over.” –Yogi Berra
- “A salesman, like the storage battery in your car, is constantly discharging energy. Unless he is recharged at frequent intervals he soon runs dry. This is one of the greatest responsibilities of sales leadership.” – R.H. Grant
- “Nobody counts the number of ads you run; they just remember the impression you make.” – William Bernbach
- “It is not your customer’s job to remember you. It is your obligation and responsibility to make sure they don’t have the chance to forget you.” – Patricia Fripp
- “Here is a simple but powerful rule … always give people more than they expect to get.” – Nelson Boswell
- “A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him.” – Mahatma Ghandi
- “The most unprofitable item ever manufactured is an excuse.” – John Mason
- “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou